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Office of Human Resources Information
The Office of Human Resources provides full-service human resources support for employees within the Department of General Services and for client agencies. The main telephone number is (916) 376-5400.
The Customer Resources Unit (CRU), general telephone number (916) 376-5400, provides administrative support for the Office of Human Resources.
- Provides information to General Services' employees and the general public regarding a variety of personnel related topics;
- Answers incoming calls on a variety of topics from General Services' employees and the general public;
- Maintains the Official Personnel Files for the department;
- Posts job bulletins for General Services' employment opportunities.
- Customer Resource Unit
The Classification and Pay (C&P) Unit determines appropriate position classification and compensation levels.
- Conducts classification and pay studies;
- Assists departmental programs with requests to fill positions;
- Provides consultation to departmental managers and supervisors on job duties, pay matters, and hiring process;
- Resolves complex issues affecting employee's employment issues and pay;
- Establishes, revises, and abolishes departmental classifications; and
- Conducts and/or coordinates reviews of the department's personnel management program to ensure compliance with Civil Service law, rules, and DGS policy and procedures.
- Acts as a manager/supervisor employee performance resource;
- Provides consultation on adverse actions and rejections on probation;
- Issues AWOL Separation Notices and ATO letters;
- Coordinates/assists with Skelly/Coleman hearings;
- Please read - Classification and Pay Assignment Listing
- Administers Workplace Violence Prevention Policy.
- Please read Instructions to Supervisors – When an Incident of Potential Workplace Violence is Reported
The Exams Unit administers the department's employee selection process.
- Plans, develops, and administers open and promotional civil services examinations;
- Conducts job analysis;
- Consults with department staff on examination development and administration;
- Issues, monitors, audits, codes, certification (eligibility) lists and keys appointments made from them.
- Please read - Exams Contact List
The Personnel Transactions Unit (PTU) implements changes in employment status and pay.
- Maintains employee status and pay information in the State employment history and payroll systems, and processes benefits enrollment and payroll.
- Responds to personnel/payroll questions from employees and management;
- Maintains official personnel files, leave records and position control information.
- Personnel Transaction Unit Assignment Listing
The Labor Relations Section (LR) provides efficient and timely labor relations services and facilitates cooperative relationship between management, employees, and the unions.
The Program Improvement Section is responsible for the enhancement, training, and support to the ABMS Human Resources and PAL applications.
The Training Unit provides workforce development and succession planning services.
- Manages supervisory and employee training and development
- Oversees Recognition Program
- Oversees Mentor Program
- Please read - Training Unit Listing
Return To Work Unit
Forms and information related to Worker's Compensation & Return to Work, Family Medical Leave Act (FMLA), and Reasonable Accommodation can be accessed at the following locations:
Worker's Comp Forms & Information
Family Medical Leave Act (FMLA) Forms & Information
Reasonable Accommodation Forms & Information
NOTE: The Worker's Comp, FMLA and Reasonable Accommodation information referenced above will be available directly on this web site soon.
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